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AR Management
AR Management is designed specifically for the needs of the outreach business office. Client, patient or payer receivables are easily differentiated and viewed by age category with drill-down to get all detailed information to streamline investigation and adjudication. The application automatically resubmits to payer or guarantor based upon rules. Extensive note capability and collection notice processing allows the billing office to take on as much or little of the collection process as desired, with the flexibility to transfer bad debt to a collection agency for management.
Features and Benefits include:
- Extensive collection tools to process and track accounts receivable
- Contact information for accounts, clients and payers easily accessible
- Accommodates payment plan arrangements and monitoring
- Statements customized with aging messages and account specific reportable notes
- Generates collection notices
- Small balance write-off can be customized to the typical outreach bill amounts and therefore eliminate unnecessary write-offs
- Credit balances are easily identified for refund requests
- Refund Workqueue to manage the refund process with approval checks and balances
- Write-off Workqueue to manage and approve requests for write-off
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