TELCOR Announces Industry Leading Survey Results - 100% Client Satisfaction
Lincoln, Nebraska July 7, 2004 - TELCOR announced the results of a Client Satisfaction Survey of its Point of Care Information System Clients were near one-hundred percent satisfaction.
Among other results and client comments, one-hundred percent of those surveyed rated TELCOR's products very good to excellent, ninety-eight percent rated implementation and support very good to excellent, and one-hundred percent of respondents said they would purchase the product again and would recommend it to others.
"TELCOR really has a great product and unbelievable support staff," said Kathy Sakris MT(ASCP) SM, an LIS Coordinator at St. John's Hospital. "Working with TELCOR implementation staff has been a great pleasure! Karen Kisicki, with her top notch knowledge and "can do" attitude, never ceased to amaze us."
"We are very pleased with the results of the survey. The results validate that our commitment to our clients and focus on quality products has been successful," said James Terrano, TELCOR CEO and President. "We believe it is not only important for institutions investing in POCT Information Systems to know they will receive products that provide value as promised but, most importantly, that they will have a positive long-term relationship with their vendor."
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